Consumers have been warned to "think twice" before buying gift cards this Christmas after almost one in 10 received a voucher over the last year for a retaile r that has gone bust.
Which? surveyed 2,000 consumers in October to find seven per cent had received a gift card for a retailer that had gone bust since March 2020 - almost two-fifths (38%) of these consumers were unable to redeem the full balance of their voucher, with an average of £25 left unspent.
One in five (21%) of those with vouchers for bust retailers had a gift card for an Arcadia Group retailer. Some of these retailers, including Topshop and Miss Selfridge, only allowed customers to pay for 50 per cent of their order total using gift card credit after they fell into
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