The Guardian about what caused it.“On May 12, we began a software deployment that introduced a bug that could be triggered by a specific customer configuration under specific circumstances,” he said.“Early June 8, a customer pushed a valid configuration change that included the specific circumstances that triggered the bug, which caused 85% of our network to return errors.”Rockwell added: “We detected the disruption within one minute, then identified and isolated the cause, and disabled the configuration.
Within 49 minutes, 95% of our network was operating as normal.“Even though there were specific conditions that triggered this outage, we should have anticipated it,” he said.
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