The following letter was submitted to Billboard by U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA). Representative Pascrell is the a co-sponsor of the BOSS ACT which would regulate parts of the ticketing business and create greater transparency for consumers.
The coronavirus pandemic has indefinitely postponed nearly all concerts, sports games, and large group gatherings. Thousands of Americans who purchased tickets for these events are now in a financial limbo: unable to attend and simultaneously unable to secure a refund because of anti-consumer policies at the country’s largest ticket sales company: Ticketmaster.
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