iOS - Android They then completed a further visit to the home on December 15, to follow up on the improvements required.Findings of this visit were laid before parliament on December 23.The CI then completed a further inspection of the home on June 30 and July 1, 2021.The CI observed that staff were kind and considerate in their interactions with residents.The report stated: “Relatives we spoke with said that this was also their experience and described staff as respectful, patient and caring.“Care plans were person centred and contained a good level of information to guide the care and support staff delivered.
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