Some of the biggest travel firms and airlines in the UK are breaking the law by delaying refunds for trips cancelled due to the ongoing coronavirus pandemic.
An investigation by Which? found that some companies are refusing to provide refunds in a breach of their legal obligations, while others are providing vouchers or credit notes "which may prove to be worthless" if holiday firms collapse.
It cited industry estimates that up to £7bn in payments made by UK customers are affected.Which? said it found that none of the country's 10 biggest holiday companies are offering full refunds within the legal time frame while others are refusing to provide refunds altogether.
Read more on dailyrecord.co.uk
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