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dailyrecord.co.ukImpersonation scams account for the bulk of losses that victims have reported during the coronavirus crisis, according to TSB analysis of its customer data.
The bank said its internal data from February 2020 to March 2021 shows impersonation scams recorded the biggest proportion of total losses (43%), followed by ‘safe account’ scams (30%) and purchase fraud (11%).
The bank has its own fraud refund guarantee to protect customers who become innocent victims of scams and said it has refunded 99 per cent of all fraud cases, ranging from a 16-year-old to a 97-year-old victim, with an average loss of £2,360 per case.
Impersonation scams may involve targeting people working from home during the Covid-19 pandemic by posing as energy suppliers or.
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