Nationwide customers unable to make debit card payments in shops and online

manchestereveningnews.co.uk:

A number of Nationwide customers have had their debit card payments declined in shops and online. A technical glitch was detected at around 1pm today and has reportedly been causing problems across the country.

The building society confirmed it was experiencing issues in a tweet on social media. Replying to one customer on Twitter, it said: "We're sorry, a small number of debit cards are being incorrectly declined online and in shops at the moment - we're working to fix this as quickly as we can." According to data breakdown by outage tracker DownDetector, almost half the complaints (43%) are to do with online banking, reports The Mirror.

Some 32% of people said they have experienced trouble transferring funds, while 25% are complaining about mobile banking. Read more: HSBC to close 69 UK bank branches this year - the full list In a tweet to Nationwide earlier today, one customer said: "Is there problems with account balances?

I made a purchase but the money in still in my account and hasn’t been taken." Another said: "I am trying to make a withdrawal from my Sky betting account to my Nationwide account its not going through. "It is being declined from your side has there been some issues blocking this just I used my card to make a deposit." A third tweeted: "I need to go grocery shopping but can't as my card declining - every month there is something new." Nationwide has advised customers who have used their cards today to be patient, as "it might take longer than usual for the pending transaction to appear".