South Ayrshire Council admitted that it would be seen as a conflict of interest.As part of a review of the benefits service, the council's administration was presented with three options, one which would have seen the council's Information and Advice Hub (IAAH) and Benefits Service brought together into one team.A report to the Leadership Panel stated that the IAAH provided 'impartial advice and support service which is independent of the decision making within the benefits service' and admitted that residents could view a merged service as 'no longer impartial'.Instead councillors agreed to a recommendation that would maintain the current system, but move crisis grant administration to the benefits service.Despite opting against the.
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