‘House Of The Dragon’ Premiere On HBO Max Crashes App For Some Subscribers
deadline.comThe much-anticipated Game of Thrones prequel House of the Dragon premiered on HBO Max with some hiccups for some subscribers.
As the first episode was launched online, some users reported the app crashing which prompted them to seek help.It is not known how widespread the issue has been as other users tweeted seeing the premiere episode available about three minutes before the 9 p.m.
ET scheduled release. However, the @HBOMaxHelp Twitter account was experiencing a lot of traffic as subscribers tried to stream House of Dragon.One user, in particular, said that they were getting a “title not available” error message, which customer service said they would “love to help to get this figured out.” Another user didn’t seem amused that the app “would crash” and HBOMaxHelp advised to “try closing the app and restarting to see if this helps.”The HBO Max support team would later acknowledge issues of the site crashing and replied to a user saying: “We’re aware some users may be encountering issues at the moment.
Please try closing the app and restarting to see if this helps. Reach back out right away if you still have trouble.”Hi Leah, We're aware some users may be encountering issues at the moment.
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