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Council ordered to pay compensation to two families after failures in special needs education

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Get the day's biggest stories sent direct to your inbox so you never miss a thing Bury Council has pledged to improve its service for children with special educational needs after it was ordered to pay compensation to two families.

A Local Government ombudsman investigation found that the council ’caused distress’ and cost a family ‘time and trouble’ when it issued an incomplete education plan for a boy.

As a result of the report Bury have paid £750 in compensation and also apologised for ‘systemic poor communication’. In a report of its findings, the ombudsman gave details of the case, which refers to the complainant as Mr X and his son as B.

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