Ever avoided returning something? Or forgot to claim a refund? Well, it looks like you're not the only one. New research has revealed that 60% of people don't like asking for a refund, and 37% just avoid refunds altogether, leaving them an estimated £1,200 short each year.
Many explained that it is due to being afraid of confrontation, while others claimed they didn't want to dishearten staff who had been overly kind to them when purchasing.
Digital rail platform Trainline commissioned the research as part of its new Delay Repay scheme, which prevents rail users from missing out on refunds or compensation they are owed.
Read more on ok.co.uk
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