British Gas has agreed to pay £1.48 million to customers and £250,000 more into the energy redress fund after changing meter providers and not telling some people they would need to top-up their cards at a different shop until almost a month after the switch took place.
Ofgem said Britain's biggest energy supplier would have left many vulnerable customers in a difficult situation when it failed to tell them in time that it was switching meter top-ups from PayPoint to Payzone at the start of this year.
Some people may have been left without energy, and others would have made unnecessary trips to shops where they were no longer able to top-up.
Read more on dailyrecord.co.uk
Get the latest stars news and celebrity rumours with exclusive stories, photos, videos and interviews.
Breaking up, scandals, engagements, divorces, gossip – all you need to know about the private lives of your favorite celebs.
Get to know the latest showbiz news along with exclusive interviews and even more. All this is waiting for you on the main page 24 hours a day, 7 days a week! Who, where, when, with whom, how, why and for what!? Stay tuned to know first!
Just follow us daily and we will provide you with the current news from the life of famous stars and celebrities.
Owner: SNOWLAND s.r.o.
Registration certificate 06691200
Address:
Snowland s.r.o.
16200, Na okraji 381/41, Veleslavín, 162 00 Praha 6
Czech Republic
©2024. All rights reserved.