Urgent travel warning issued to passengers of Ryanair, British Airways and EasyJet
dailyrecord.co.ukA consumer watchdog has sounded the alarm for all holidaymakers flying with major airlines. Which? has exposed a scam involving fake accounts for Wizz, Ryanair, British Airways, EasyJet, and Jet2 that mimic official carriers to trick people into divulging personal information.Travellers often turn to platforms like X, formally known as Twitter, to seek assistance when faced with flight delays, questions, or issues.
It's common for airlines to move these conversations to direct messages, during which personal data is shared.The organisation warns that it's particularly when using social media to report an issue that passengers are most vulnerable, as scammers swoop in to respond to the query or complaint, leading customers to unwittingly engage with fraudulent accounts, reports Bristol Live.In a telling experiment, a Which?
investigator reached out to the legitimate Wizz Air X account, @wizzair, only to be almost immediately approached by two counterfeit profiles.
Thy stated: "Both used near-identical language, apologising for the inconvenience, stating that they had 'already escalated this matter to the relevant department' and requesting a 'reachable WhatsApp number for assistance' via DM [direct message]."Which?
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