new digital Guru service taking the knowledge and skills of its team of mobile phone experts online. Whether people are struggling with tech issues while working from home or unable to visit a store while juggling the day-to-day demands of their job with looking after children, the mobile operator hopes this service will help those in most need.
A recent poll by O2 found that 35 per cent of Brits have missed the advice and help given by staff in stores, with fixing a problem of an existing device, discussing a mobile contract and purchasing a new device or phone the three most-requested virtual services.
The scheme, running initially as a pilot, will see Gurus available in 121 video support sessions, offering the same level of expert.
Read more on dailyrecord.co.uk
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