Inspectors were so concerned about what they saw at an Oldham GP practice, they immediately banned it from operating for four months
hereOf the 20 separate failures it identified, seven related to patient safety.The CQC found staff did not know what actions they should be taking if they found ‘a deteriorating or acutely unwell’ patient and that there was no process in place for urgent clinical review of such cases.“During the inspection we reviewed a sample of patient records from pre and post Covid-19 lockdown,” writes Dr Rosie Benneyworth, the CQC’s chief inspector of primary medical services and integrated care.“We saw two examples of requests for patients who had breathing difficulties that were not assessed and actioned in a timely manner.“One, a telephone consultation for a child, was not dealt with until three working days after the request.