Max Not Working? Some Users Report Log-In Errors, Crashes as HBO Max Converts to New Streaming Platform
Todd Spangler NY Digital Editor It’s the big launch day for Warner Bros. Discovery’s Max — and the newly revamped streaming service appears to encountering some technical problems right off the bat. On Wednesday morning, subscribers took to social media to complain that they were having logging in to Max, which is replacing the three-year-old HBO Max service. As reported by users, the issues spanned the Max.com website as well as mobile apps including iOS and connected-TV apps on Roku and Samsung TV. Of course, there are bound to be some problems in migrating millions of customers over to a new streaming platform. A Warner Bros. Discovery rep declined to specify how widespread the issues that users are encountering may be. The May 23 conversion from HBO Max to Max covers only the U.S.