Get the stories that matter to you sent straight to your inbox with our daily newsletter.NHS Tayside says it has apologised to a patient who reported feeling distressed after having to rely on their severely deaf spouse to communicate what was happening to them during a stay at Perth Royal Infirmary (PRI).The apology comes after the Scottish Public Services Ombudsman (SPSO) found “a number of failings” while it investigated a complaint involving the board’s interpretation and translation service and how it responded to the patient’s preference to communicate using British Sign Language (BSL).The body upheld the complaint and has now recommended the board takes steps to ensure its interpretation and translation policy “is implemented.
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