Former MTA head Andy Byford’s biggest roadblocks: Cuomo’s red tape & ego
summer of hell,” as Cuomo dubbed it, saw an interminable string of derailments, trains stalled in tunnels, and delays that stranded straphangers on steaming platforms, waiting for trains that never came.Byford was hired with a single charge: improve service fast or find another job. Little did he know one of his biggest roadblocks would be the governor himself.There were long-term issues of subway maintenance and repair.