testing country travelers

Which? warns holiday firms may not play fair on refunds if countries move to red list


Sunseekers have been warned that some holiday firms may refuse to give refunds if a trip is cancelled because a country is added to the red list.

Watchdog Which? is urging people only to book with companies that guarantee money back in the event of Covid disruption, offer flexible booking, and pledge to give refunds for cancellations within the 14-day legal limit.

Its study of six firms found only two, Tui and TrailFinders, passed all the tests. The Government is this week due to rank countries green, amber or red, but has admitted the NHS app may not be ready for use as a vaccine passport if non-essential travel resumes on May 17 as planned.

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