Some of Trafford’s most vulnerable residents are being 'let down' by the council’s bin collection teams, according to the borough's Green Party councillors.
The group says there have been more than 300 complaints in the last year from residents who receive an 'assisted collection'.
These are often the elderly or those that have mobility issues which means they need help to move their bins, says Coun Dan Jerrome, who represents the Altrincham ward. “Complaints from 15 per cent of those receiving an assisted bin collection can’t be right," he said. "We’ve heard several stories from residents that have been receiving very poor service.
Many of the residents I’ve spoken to have needed family members to help raise problems with the council." READ MORE:'He can't afford it': Tory mayor questions Andy Burnham's vision for London-style bus system One 90-year-old Altrincham resident had been battling the council for over two years, he said. "On numerous occasions, the bin crew failed to stop and collect the bins, even though other neighbours had theirs collected," said Coun Jerrome. "Green Party councillors arranged for a manager to visit a resident’s home to observe the collection and take steps to improve the service.” A spokesperson for the One Trafford Partnership said: “We apologise to our residents on an assisted collection, whose bins have not been returned properly by the crew.
Read more on manchestereveningnews.co.uk
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