THE One Show descended into chaos tonight when Shakira froze via video link, before Alex Jones had no choice but to cut her off.
The Columbian singer appeared on the BBC show on Friday night as she discussed her brand new single with Alex and co-host Ronan Keating.
While the beautiful brunette at first appeared on screen without a problem, it was quickly noticed by the hosts that her video link kept freezing.
Trying to talk alongside DJ Mark Ronson, Shakira's picture remained stationary while just her voice could be heard coming from the screen.
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