Smith tweeted Wednesday.The ticket prices, which started at $20 and reached hundreds of dollars, later doubled in price thanks to the company’s fees.A fan bought 4 tickets priced at $20 each but paid a final sum of $172 due to a service fee of $46, a $40 facility charge, and a $5 processing fee.So @thecure and @RobertSmith wanted to keep ticket prices at a reasonable level for fans on their upcoming North American tour dates.
Of course @Ticketmaster absolutely rinsed them with ridiculous extra chargeswtf even is a service fee or a facility charge or processing fee??
pic.twitter.com/jsgspXnifjThe rocker noted that while artists cannot “limit” the fees, the debacle has left him seething.“To be very clear: The artist has no way to limit them.
I have been asking how they are justified,” he went on.“If I get anything coherent by way of answer I will let you all know.”Tickets to the band’s tour went on sale Wednesday, with the band announcing that tickets would be non-transferable to reduce resale and overpricing on third-party services.Smith told fans he’d been reassured earlier that day that Ticketmaster’s Verified Fan process would help them “fight the scalpers.”“We had final say in all our ticket pricing for this upcoming tour, and didn’t want those prices instantly and horribly distorted by resale,” he tweeted to his 213,000 followers on the platform.Smith’s outrage forced Ticketmaster to agree that fees had been “unduly high” — causing them to issue partial refunds.As a “gesture of goodwill,” Smith said the company will refund $10 to anyone who bought the lowest-price tickets.All others will receive a $5 refund.“If you already bought a ticket, you will get an automatic refund,” Smith tweeted Thursday. “All tickets on.
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