ScotRail apologise to disabled man after conductor refuses to let him onboard
dailyrecord.co.ukScotRail has apologised to a wheelchair user after a conductor refused to let him board a train.Ignas Stankevicius travelled from Dunfermline to Edinburgh Waverley on Sunday January 15 without issue but was blocked from boarding a return service home.
The conductor told the disabled 33-year-old he couldn't board because he didn't have "permission" for his mobility aid.Ignas' wheelchair has a 'Triride' motorised front wheel and handlebar attachment that makes it easier for him to get around.
The wheel can be removed in seconds to convert the chair back to a manual roller.In footage taken by Ignas' helmet camera, the conductor tells him: "Have you got permission to use this electric scooter?
It's bigger than the size that's permitted. I don't need to measure you, I've got a guideline of what's accepted and what's not.
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