Mum and ‘distraught’ baby left without gas and electricity for DAYS after meter ‘nightmare’

manchestereveningnews.co.uk:

A young mum who is struggling to afford the rising cost of energy was left without gas and electricity at her home in Stockport for several days.

Laura, 29, had been unable to top-up her prepayment meter with E.ON Next online due to a technical error, and slammed the firm for 'failing to help.' After being contacted by the Manchester Evening News the energy firm have now reportedly fixed the problem, and have since 'apologised' to Laura and 'explained why the issues happened.' READ MORE:Woman left facing huge bill and could miss friend's wedding in passport fiasco The mum-of-one, who lives in a house in Cheadle Hulme, said her 18-month old daughter was left 'distraught' due to the chaos, as she she was unable to warm up milk bottles or food.

Laura says she is already in debt with E.ON, and is extremely worried about the rising cost of topping up her energy. She fears she could spiral into further difficulty if prices continue to increase.

Speaking to the M.E.N , the mum said: "The issue started a few weeks ago when I ran out of electricity. When I wanted to top-up the website crashed and I couldn't get hold of E.ON. "I sat on hold for more than an hour and a half and they managed to sort it out for a week or so.