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Manchester's highest-rated restaurant hits back after moaning customer charged £60 for no-show

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manchestereveningnews.co.uk

A top bar in Chorlton has hit back at a customer who complained that they were charged a no show fee for forgetting to cancel their booking.

The Laundrette restaurant, which currently holds the top spot for the highest rated restaurant in Manchester out of 1,700 venues on Tripadvisor, charged the customer £60 after she 'forgot' to cancel her table.

The venue then hit back at the disgruntled customer, who also admitted she works in hospitality, on review site Tripadvisor saying: "Your table sat completely empty for two hours on a day we were fully booked.

This is why you were charged." Taking to the site, the user, named "laurenbH5350XX" said that she had been hoping to go to a pre-booked meal at the venue on December 30 of last year. READ MORE: Dad who lost child in 'tragedy' jailed after meeting '13-year-old girl' for sex in his car However, she said that numerous family members fell ill with Covid-19, including her 82-year-old grandma, and that she had to rush into work to cover for a colleague who also tested positive for the virus.

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