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Disabled woman blasts Scotrail after being carried off train as 'access ramps removed'

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dailyrecord.co.uk

A disabled woman who had to be carried off a train has slammed Scotrail for removing access ramps from 'the majority of stations'.

Joanna McCool, 29, had planned to get the 4.23pm train from Bellshill to Glasgow Central with her two friends on Saturday after a station worker told them on-board conductors would facilitate her access.

However, as reported by Glasgow Live, the train turned up with no conductor and left without them - and when the next service arrived, the conductor was not impressed that station staff had left her to sort out access.

That left Joanna feeling "awful" and when the pals eventually made it into the city, the wheelchair user was horrified to discover that doors to the only wheelchair accessible carriage would not open at their stop.

Read more on dailyrecord.co.uk
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