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Bank mistakenly axed customer's account after thinking he was dead

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dailyrecord.co.uk

A bank have mistakenly axed a client’s account after they thought he was dead, meaning they closed his account and cancelled all direct debits.

High street bank Lloyds wrongly closed John Hill’s accounts and he only made the discovery when he got emails from her energy providers.

Mr Hill was unable to access his money for more than a week before Lloyds rectified the situation and restored his accounts.

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