18,000 households to receive £4m in energy bills compensation
manchestereveningnews.co.ukAround 18,000 billpayers are set to receive £4 million in compensation due to overcharging. Energy regulator Ofgem found that suppliers Ovo Energy and Good Energy overcharged customers during the energy crisis.
The regulator said both suppliers' errors resulted in people being charged above the maximum rates allowed under the energy price cap or the Government's Energy Price Guarantee scheme.
It is understood that households affected by the overcharging will receive a combined amount of £2.7 million from the companies while an extra £1.25 million will be issued to vulnerable customers across the country.
According to Ofgem, this means the average Good Energy customer will receive £109 while Ovo customers will receive an average of £181. Read more: Join the FREE Manchester Evening News WhatsApp community Dan Norton, deputy director of retail at Ofgem, said: "It is totally unacceptable that Good Energy and Ovo Energy customers were overcharged, particularly at a time that is already so challenging and stressful for consumers across the UK.
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